Clinic Staff Roles
Meet the people who keep your dialysis treatments running smoothly. Each plays a unique part in your care. Select a role to learn what they handle, when to contact them, and where their responsibilities begin and end.
Nurse (RN)
Monitors your health during treatments, manages medications, and responds to complications. Your primary point of contact for medical concerns during dialysis sessions.
Patient Care Technician (PCT)
Prepares dialysis machines, connects and disconnects patients, monitors vital signs, and alerts the nurse to any issues during your run.
Social Worker
Supports your emotional well-being and connects you with transportation, benefits, and community resources to help manage life on dialysis.
Dietitian
Guides your nutrition, fluid limits, and lab goals to keep your treatments effective and support your overall health.
Nephrologist
Your kidney specialist—sets your dialysis prescription, monitors long-term kidney health, and coordinates your overall care plan.
Floor Supervisor / Charge Nurse
Oversees the dialysis shift, coordinates staff assignments, and manages urgent care needs on the treatment floor to keep operations running smoothly.
Financial Coordinator
Explains insurance and Medicare, answers billing questions, and helps patients apply for assistance programs to reduce treatment costs.
Patient Services Coordinator
Manages check-ins, schedules treatments, and coordinates transfers to other units when you travel or relocate.
Unit Manager / Clinic Administrator
Leads the clinic, ensures quality standards are met, and resolves ongoing facility or operational concerns that affect patient care.