Floor Supervisor / Charge Nurse

Short Description

The floor supervisor, often called the charge nurse, oversees all patient care during a shift. They coordinate staff assignments, handle emergencies, and ensure treatments follow clinic policies and medical orders.

Main Priorities

• Supervise the nursing and technician team during the shift.
• Respond to urgent medical situations or treatment complications.
• Ensure each patient’s dialysis prescription is followed correctly.
• Manage staffing needs and patient flow for the day.

Issues They Work With

• Emergency medical situations during treatment.
• Escalated patient concerns that the assigned nurse or technician can’t resolve.
• Decisions about temporarily adjusting care in unusual situations.
• Coordinating care when a patient needs to transfer to another unit or hospital.

When to Go to Them

• If you have an urgent concern that isn’t being addressed by your assigned nurse or technician.
• For questions about how your care is being coordinated during that shift.
• If you experience a serious or worsening medical issue during dialysis.

What They Don’t Handle (Boundaries)

• Long-term changes to your treatment plan — those must be made by your nephrologist.
• Scheduling, billing, or insurance matters.
• Non-urgent concerns that can be handled by your regular nurse or technician.